Mercy Relief:
Headquartered in Singapore, Mercy Relief was established in 2003 to respond to human tragedies and disasters across the Asia Pacific region. As Singapore’s leading independent disaster relief agency, Mercy Relief is recognised for its dedicated leadership, strong capacity-building expertise, and an extensive affiliate network that supports communities throughout the entire disaster management cycle.

Mercy Relief provides emergency aid within 72 hours of an international appeal in the aftermath of a disaster, delivering life-saving assistance to affected families and populations in crisis. Beyond immediate relief, the organisation is committed to long-term sustainable development programmes designed to uplift and empower communities in five key areas: water and sanitation, shelter, sustainable livelihoods, healthcare, and education.

Singapore Red Cross:
Singapore’s homegrown humanitarian organization, serving vulnerable people locally and internationally since 1949 by relieving suffering, protecting lives, and responding to emergencies through services like blood donation drives, aid for the disabled and elderly, first aid training, and disaster relief efforts abroad. They build community resilience through training, youth development, and providing essential support like transport and food aid, aiming to be a leading humanitarian body by uniting people to help the needy.

The donation period will be held from Tuesday, 17 December 2025 to Wednesday, 31 December 2025.

It is because the third-party fundraising agreement between RLAF and Singapore Red Cross (Sri Lanka) and Mercy Relief (Indonesia) is only applicable within the campaign date between 17 Dec 2025 to 31 Dec 2025.

For this fundraising appeal, RLAF follows a structured process to ensure transparency and accountability:

RLAF is fundraising as a third party fundraiser in support of our partners, Singapore Red Cross (SRC) for Sri Lanka and Mercy Relief (MR) for Indonesia, under their respective OHAS FRFCP permits.

Donations are collected through RLAF’s official donation channels during the campaign period and are consolidated and recorded accordingly.

Funds raised will be allocated in a 1:2 ratio, with one part allocated to Singapore Red Cross for flood relief efforts in Sri Lanka, and two parts allocated to Mercy Relief for flood relief efforts in Indonesia, in line with our campaign communications.

Where applicable, tax deductible receipts will be issued by the respective partner organisation in accordance with OHAS guidelines. RLAF does not issue tax deductible receipts.

Following the campaign, funds will be remitted to the respective partners, who will implement relief efforts on the ground through their established response teams and networks, and provide reporting updates on the use of funds.

The funds will be transferred immediately after all collections have been collated and accounted for. It is also subject to clearance from the CoC to ensure good governance and accountability.

Supplies are distributed on the ground by the Sri Lanka Red Cross Society, working with trained response teams and local volunteers to identify affected communities and ensure aid reaches those most in need.

As with most emergency responses, access challenges such as damaged infrastructure and ongoing weather conditions may arise. These are addressed through local coordination and contingency planning to ensure relief efforts continue safely and effectively.

There is no minimum amount of donation except if you are to donate via Giving.sg which sets a $10 minimum amount.

All eligible donations will be submitted to SRC and Mercy Relief for tax deduction processing with IRAS.

The donation will be allocated for emergency shelter, clean drinking water, food aid, medical support, and disease prevention, especially in overcrowded evacuation centres.

All contributions are not considered as Zakat but as donations.

Yes. Your online donation will still be accepted for this fundraising campaign provided the donation is submitted during the stated fundraising period.

We seek your understanding that RLAF does not accept in-kind or item donations for this campaign.

For accountability and transparency, we seek your understanding that we will not be able to do a refund.