1. Who is the Singapore Red Cross and what does the organisation do?

Singapore Red Cross is dedicated to relieving human suffering, protecting human lives and dignity and responding to emergencies. Their vast network of donors, volunteers, employees and partners contribute to their life saving mission by serving in various services and programmes.
Source: www.redcross.sg/our-services

2. Will the funds reach the Malaysia?

Yes. All collection will be channeled through the Singapore Red Cross which is working with their ground partner, the Malaysian Red Crescent, to deliver aid to affected communities.

3. When is the period of donation?

The donation period would be held from 24 January to 30 January 2022.

4. Why can’t we donate outside the period?

It is because RLAF is leveraging and partnering with Singapore Red Cross (“SRC”) based on the permit that SRC obtained from the Commissioner of Charities (CoC).

5. When will the funds reach Malaysia?

All net donations received and accounted for will be given to Singapore Red Cross after the end of the campaign period. The Singapore Red Cross will do the necessary distributions.

6. How can I donate to ‘In Aid of Malaysia Flood Survivors’?

1. PayNow– There are 2 ways to PayNow
   a1. Scan or retrieve a screenshot of the above QR Code using your digital banking’s Scan & Pay. You will see ”MSIA FLOOD” in the Reference. Proceed to transfer.
   a2. Choose PayNow to UEN no. 200910530ZCHQ then indicate “MSIA FLOOD” under Reference before transfer.
2. Giving.SG – giving.sg/rlafoundationsg/malaysiaflood
3. Interbank transfer via RLAF (Rahmatan Lil Alamin Foundation) – Transfer to OCBC Current Account at a/c no: 601313315001.
   Indicate ‘MSIA FLOOD” under remarks/reference.

4. Issue a cheque payable to ‘RLAF’. State on back of cheque: donor’s name, contact number and indicate “MSIA FLOOD”.
   Mail your cheque to RLAF (Masjid Yusof Ishak, No 10, Woodlands Drive 17, Singapore 737740) or to MUIS (No. 273 Braddell Road, Singapore 579702)

7. What is the minimum amount for donations?

There is no minimum amount of donation except if you are to donate via Giving.sg which sets a $10 minimum amount.

8. Will receipts be issued for my donations?

Non tax-deductible receipts will be issued upon request via e-mail. As per IRAS regulation, these donations are not tax-deductible as they are donations for “foreign charitable purposes”.

Source : https://www.iras.gov.sg/IRASHome/Individuals/Foreigners/Working-out-your-taxes/Deductions-for-Individuals/Donations/

9. What will the donation be allocated for?

The donation will be allocated to assist in providing basic household needs (food and hygiene kits) and mental health and psychosocial support to the survivors.

10. Can our donations be considered as Zakat?

All contributions are not considered as Zakat but as donations.

11. I donated online but forgot to indicate “MSIA FLOOD” under remarks. Will my online donation still be accepted for this fundraising campaign?

Yes. Your online donation will still be accepted for this fundraising campaign provided the donation is submitted during the stated fundraising period.

12. Why are you collecting for Malaysia flood survivors now?

The floods in Malaysia had resulted in the loss of lives and severe and widespread destruction of property, causing hardship and suffering to many communities in the country. Severe property destruction and damage had certainly resulted in a loss of income and impacted livelihoods. As such, besides immediate disaster relief response, aid is also needed in the recovery and rebuilding of lives towards what had been before.