RLAF is currently hiring a Volunteer Management Executive, who has experience in managing volunteer recruitment and engagement, and building their capabilities through training and development programmes.


Monthly gross salary ranges from S$1,850 to $3,400.


Application deadline has been extended to Friday 12 February 2021, 6pm.

Job Description

Design & Conceptualisation

  • Develop Volunteer Programme materials (such as applications, policies and procedures, volunteer regulations, orientation handbooks, etc)
  • Develop, administer, and review guidelines for volunteer programmes


  • Assess volunteer needs
  • Develop methodology in assessment of volunteers and volunteer assignments for effective matching of projects and scope of contribution


  • Plan and implement formal and informal volunteer recognition activities to recognise the contribution of volunteers to the organization
  • Manage volunteer communications such as social media channels, emails, EDMs, newsletters, etc
  • Develop impact measurement tools to track volunteer engagement at our programme
  • Evaluate the contribution of volunteers on an annual basis

Training and Development

  • Identify suitable training and development platforms for volunteers
  • Provide appropriate level of training according to the organisation’s volunteer development blueprint

Administrative / Reporting

  • Monitor and evaluate volunteer-driven projects and their contribution to each project
  • Manage and maintain the volunteer database and records
  • Oversee annual reporting on the contributions of the volunteer program to the organisation

Donor Stewardship

  • Work with the team to develop and implement a systemized and achievable stewardship strategy, to strengthen long-term relationships with major donors
  • Develop a system to increase the number of value contacts that a donor receives and ensure they are recorded
  • Assist the team in their efforts to effectively cultivate donor relationships. Plan and implement engagement activities for donors including donor meetings and engagement events


Technical Competencies:

  • Is a strong communicator and can engage in project pitches
  • Is proactive in problem solving, team-oriented and has a positive attitude
  • Is able to juggle multiple projects and work under pressure
  • Is proficient in both written and spoken English Language

Core Competencies:

  • Has passion for working with people, especially the young
  • Has good interpersonal skills and can work and lead in a team setting

Preferred achievements / characteristics:

  • Singapore Citizen
  • Bachelor’s degree in relevant field, preferably in social sciences
  • Experience in youth work and/or volunteer management